Frequently asked Questions

Want to hire a car or van in Stoke on Trent, Stafford or Crewe but not sure how it works or what you need?
Below are the answers to the most commonly asked questions. Need to know more? Call our friendly team at your nearest branch.

Afford rent a car quoted hire rates include V.A.T and FULL INSURANCE with NO EXCESS, collision damage waiver and mileage. We are probably the only car and van hire company in Cheshire and North Staffordshire to offer fully inclusive rates with NO DEPOSIT, the quoted price is what you will pay!!

Our prices are fully inclusive, meaning no nasty surprises for the customer.

All branches are open Monday to Friday 8.30am to 5.45pm and Saturday 8.30am to 5.00pm. Fenton is open on Sundays from 9.00am to 5.00pm. Stafford branch is closed on Sundays.
You MUST bring a valid, current, full driving licence for each intended driver, and your National Insurance Number. Remember the driving licence must be valid for driving in the UK. You also need to bring 2 forms of id verifying your current address such as utility bill or bank statement.

Yes you can still hire a car under 6 points on your license. If you have more than 6 points on your licence, we may still be able to hire to you, however you will need to contact us to discuss your endorsements. Our insurers may refuse to provide cover for certain endorsements.

You can take one of our vehicles overseas but you need to contact us first on 01782 848627

If you hold an International Driving License, please call the office on 01782 848 627 to check if your license meets our insurance requirements.

The vehicles illustrated within this website are for guidance only and may be substituted for an alternative, similar or upgraded car (at no extra cost). We will, however, try and accommodate any request for specific vehicles you ask for.

We run a variety of promotions throughout the year, there is a standard 5% discount for booking online; remember to check back often as these discounts could be up-to 20%! Check out our special offers page. Also special offers and discounts for our Facebook friends! Don't forget to 'like' our page!

All the vehicles on the fleet are regularly serviced and checked before each new rental, therefore, breakdowns are rare. However, each vehicle is fully covered for breakdown assistance, please contact our 24 hour emergency contact number (01782 848627), our on-call staff will be happy to help in any way they can.

Please provide us with 24 hours notice if you need to change or amend your booking by calling us on 01782 848627

Still have questions about car or van hire?
Call your nearest branch of Afford Rent A Car and speak to our friendly team.